Our Story

 

From our humble beginnings as sports parents and coaches, we founded Stack Sports to transform the youth sports experience by helping other parents, coaches and administrators manage all aspects of their sports organizations. By developing easy-to-use team management and related solutions, we allow parents, players and coaches to focus on the game - not administrative duties. Our founders and employees wear many hats; successful entrepreneurs, loving parents, sports enthusiasts, community volunteers. Being able to juggle all the important aspects of life can be challenging as sports parents.

 

Our TEAMINN solution is the #1 online reservation and mobile app booking platform in the sports and group travel sector and makes the travel booking process easier on coaches, managers, team parents, hotel partners, convention bureaus and sports commissions. Our team is made up of individuals from the sports, customer service, hotel, and hospitality industries. We enable coaches, managers, team parents, tournament directors, and organizers to focus their time on other team activities and administrative duties by:

 

• Providing tournament directors and team managers free housing management services
• Selecting and negotiating the lowest rates guaranteed and contracting with our hotel partners in close proximity to event venues
• Providing helpful information about event information, hotel locations, amenities and directions to all team members
• Providing tournament directors real time data reporting regarding room block reservations

Our Values

• Play to Win - Strive for greatness every day. Results count
• Be a Team Player - Commit to collective success. Be anchored in transparency, candor, and respect
• Own the Solution - Be a problem solver. Embrace the challenge
• Run in Our Customers' Shoes - Have empathy for our customers and evaluate our performance through their eyes

 

As Travel Coordinator on the TeamINN team, you will maintain a robust network of business leaders, develop strong relationships with partners and collaborate with key business executives and stakeholders. Assuming the role of Travel Coordinator, you will be a “difference maker” who can close new business, create a clear vision, define a plan, remove obstacles to performance, and increase velocity. The Travel Coordinator should be eager to inject a collaborative spirit and implement a disciplined, partner-centric sales approach which produces strong results in this highly strategic market.

 

Who You Are

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your résumé is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

 

• You enjoy a fast paced environment with opportunities to innovate
• You enjoy working with internal and external partners 
• You prioritize great customer experience
• You are a strategist and trusted business partner
• You consider yourself entrepreneurial and self-motivated
• You have excellent problem solving and customer service abilities
• You motivate and influence others both internally and externally and demonstrates excitement and passion

 

Skills & Qualifications

• You have a Bachelor’s Degree, preferably in business or related field, or equivalent experience
• You have 2+ years in high volume operations management  
• You have experience in hospitality, event planning, or the hotel industry
• You have strong communication skills, both verbal and written
• You are proficient in Microsoft Excel, Word, and Google Suite

What You’ll Do

• Manage all aspects of customer operations, beginning with the acquisition of a new customer or partner
• Partner with team managers and coaches to provide the ideal housing solutions to fit their team’s needs
• Negotiate all contracts with hotels on our client’s behalf
• Responsible for customer service and outreach including email, phone calls and text
• Develop and execute marketing campaigns for customer outreach
• Conduct economic impact studies for our clients upon their request
• Develop long term relationships with tournament directors and coaches
• Be well versed in events, rates, and strategies to meet the needs of our clients
• Identify and execute new opportunities for client growth and collaborate with team members to ensure growth attainment
• Collaborate with team members to improve current operational processes

 

What We Offer

• Open, modern, and collaborative work environment
• Entrepreneurial environment - leave your mark
• Purpose-driven culture
• Comprehensive benefit package
• Fully Paid Parental Leave

 

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