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Team Lead, Data Processing - Guadalajara, México

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Guadalajara, Mexico

Leads the day-to-day production operations of the content team; organizing workflow, providing long-term goals, short-term goals and objectives. Establishing follow-up and evaluation of procedures to increase efficiency and quality. Collaborate with different teams and global markets to ensure standards and processes are up to date.

  • Manage all seniors and associates of the assigned department, lead and facilitate initiatives around employee engagement
  • Oversee the organization and implementation of workflow and team tasks in the most efficient manner relative to cost, time and accuracy; provide prioritization guidance of work assignments
  • Maintain content quality standards within the databases
  • Maintain workload requirements and inform managers, department seniors, staff and relevant parties of deadline changes, new requirements and client status changes
  • Resolve and respond to queries from data sources regarding our policies, products discrepancies and workloads reported by clients sources or channels (when applicable)
  • Contribute and implement ideas and procedures to improve quality and productivity
  • Provide editorial guidance
  • Execute integration and project activities based on manager direction
  • Conduct annual and intermittent performance appraisals, reward and coach/counsel staff
  • Work with product, sales and other stakeholders on new client requests
  • Identify new tools as the group and coverage expectations expand
  • Active team leader; effectively communicate changes/updates to staff
  • Develop employees for personal growth opportunities
  • Maintain staffing by selecting, on boarding and overseeing the training of candidates

  • Proficiency both English and Spanish
  • A Bachelor’s degree
  • A minimum of three years supervisory experience, leadership skills with a track record that fosters teamwork, engagement and results
  • Detail-oriented, demonstrates sound judgment, critical thinking, problem solving and has an ability to spot trends and/or anomalies
  • Strong organizational, analytical, and research skills
  • Strong technical proficiency (Google Suite, Microsoft Office, etc.)
  • Passion and knowledge on news, pop culture, media, as well as popular trends and news in other parts of the world is desired
  • Knowledge of databases and TV and film industries preferred

  • As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

    Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!

    Salary range:

    Our salary intelligence calculated a range for this position between $50,000 - $65,000.

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