Hinge Health is building the world’s most patient-centered Digital Musculoskeletal (MSK) Clinic™. It is now the leading Digital MSK Clinic, used by four in five employers and 90% of health plans with a digital MSK solution. Hinge Health reduces MSK pain, surgeries, and opioid use by pairing advanced wearable sensors and computer vision technology with a comprehensive clinical care team of physical therapists, physicians, and board-certified health coaches.
The company launched a nationally accessible Women’s Pelvic Health program to address the unique MSK needs of women. Hinge Health’s HingeConnect integrates with 1 million + in-person providers and enables real-time interventions for elective MSK surgeries, driving proven medical claims reduction. Available to millions of members, Hinge Health is widely trusted by leading organizations, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.
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As a senior product designer you will be responsible for owning a large surface area at Hinge Health from road mapping, to strategy, to launching features that will engage, empower, and delight our users. You will create innovative and creative design solutions that make our MSK interventions elegant and persuasive user experiences that change member’s behaviors and lives and help our care team provide great care to our members. You will lead as a strong systems thinker, crafting our user experience, interaction patterns and guidelines to promote a unified design language across all touch points. As well as, bringing practice improvement, thought leadership, creative thinking, and mentorship for less experienced designers. You will have a direct impact in improving the lives of people struggling with muscular skeletal health conditions.
This role is responsible for delivering feature-level work in the education pod independently. They will be defining the feature strategy on how education content is delivered to members, how they consume the content, and how they retrieve for future reference. They will also work to evolve existing content and work closely with the creators to bridge content creation and product.WHAT YOU’LL ACCOMPLISHLead product experience creative vision; identify and visualize opportunities to up-level our products, experiences to benefit our users and our brandDesign layouts, UI, interaction patterns, visual design, and system componentsCommunicate design vision and interaction with prototypes, presentations, and mocksIdentify needs and key opportunities for user input; help plan and conduct user research with our user research team with contextual interviews, think-alouds, A/B tests, surveys and analysisLead the development and delivery of solutions that meet intended goals and creating outcomes that positively impact key metricsCollaborate with engineers, product managers, careteams and other designers to ensure designs drive desired UX, business, and technical outcomesEvangelizing design practices and finds opportunities to elevate confidence in our work across the larger companyWHAT WE'RE LOOKING FOR7+ years of product/service design experienceA portfolio demonstrating: shipment of multiple products/large feature sets successfully; strong expertise in interaction design; ability to design with strong information hierarchy, layout, composition, and typography.Strong at building visual systems and practices, including layout, iconography, typography and have a curiosity and eye for pushing visual design in interfaces forwardSelf-directed and able to manage multiple complex priorities in a timely mannerAn ability to receive critique gracefully and provide thoughtful critique to othersExperience in leading product design from opportunity development, to concept, to shipmentComfortable presenting work and using design to build alignment, having direct influence and impact on product directionStrong prototyping experience at multiple levels of fidelity The ability to design and document user flows and design components at a system levelFamiliarity user research practices and ability translate insights into actionsBachelor's or master's degree in interaction design, industrial design, product design, service design, human-computer interaction, or equivalent experience
If you're interested - we'd love to hear from you. No recruiters, please.
Hinge Health is proud to be an Equal Employment Opportunity employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Hinge Health is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you feel you need assistance or an accommodation due to a disability, please let us know by reaching out to your Recruiter and we'll work with our accommodations team to evaluate your request.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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