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Senior Manager, Supply Planning

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New York, NY

Who We Are
Ro is a direct-to-patient healthcare company providing high-quality, affordable healthcare without the need for insurance. Ro is the only company to seamlessly connect telehealth, in-home care, diagnostics, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has facilitated more than eight million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

The Role
We are looking for a dynamic Sr Supply Planning Manager to lead our non-Rx supply planning team to optimize inventory levels, ensuring we deliver convenient and effective care to our patients.  This role will report into the Director of Supply Planning and Sourcing.  This person will work closely with cross-functional partners across Pharmacy, Inventory Control, Finance, Demand Planning, Brand and Category Leads.  This person will be responsible for all Medical Device, OTC, and Packaging inventory, building structure to maintain in-stock across all locations while reducing overall inventory levels, and mitigating obsolete inventory.  The ideal candidate will have a background in consumer product goods (CPG) with proven success in managing and planning a network of inventory with strong communications and presentation skills.

What You’ll Do:
  • Monitor inventory health for all non-RX inventory including Medical Devices, OTC drugs, Supplements and packaging
  • Proactively identify areas of risk across supply chain and provide mitigation strategy to leadership
  • Report out on inventory obsolescence risk, identifying root causes of scrap risk, and developing strategies to reduce impact to margin
  • Support implementation of supply planning portion of inventory procurement software
  • Maintain strong relationship with cross-functional stakeholders including Pharmacy, Finance, Category leads, Demand Planning, and Inventory Control
  • Manage component level inventory at suppliers, ensuring we have appropriate components available to support production needs for finished goods
  • Present planning KPIs within S&OP meetings with Care Verticals, communicating inventory position and operational metrics to ops leadership and cross-functional leaders
  • Hold suppliers accountable to on-time delivery KPIs, representing Supply Planning within QBRs
  • Coach and develop supply planning team of two planners on planning best practices

  • What You’ll Bring:
  • Bachelor’s degree in business, supply chain, operations, logistics or other related field
  • Minimum of 7-9 years experience in a supply chain/purchasing role with people management experience
  • Detailed knowledge of logistics, inventory management, & supply chain best practices
  • Excellent communication skills with ability to present complex data to leadership
  • Experience working with Netsuite or other ERP systems required
  • Experience with system implementation is a plus
  • Advanced Excel Skills

  • The target base salary for this position ranges from $119,850 to $148,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

    Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

    At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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