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is looking for a

Risk Agent

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New York, NY

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

As a Risk Agent, you are on the frontlines for investigating and preventing fraud on the SeatGeek platform. You work closely with your Payments and Risk colleagues, as well as peers on the CX team, to identify new trends and fight fraud within our internal review queues and through the training of our third party platforms. You'll report to the Risk Operations Manager and focus on mitigating bad buyer and/or seller behavior on SeatGeek, including payment fraud and promo and referral abuse. You're extremely attentive to detail and trends, skilled in queue and task-based work, and understand the wider impact your day-to-day has on keeping SeatGeek safe and enabling good customers to have the best possible experience.

What you'll do

What you have


The salary range for this role is $50,000-$58,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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