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Portfolio Manager

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Chicago, IL

Who We Are 
Lulafit provides wellness-focused amenity management for office buildings, bringing consumer grade experiences companies aspire to offer their employees.

What You’ll Do
The Portfolio Manager will be responsible for the overall operations of their assigned market(s), leading a team of managers to quickly, efficiently, and profitably achieve goals and objectives.

How You'll Do It
  • Solve business challenges, identify opportunities for growth, and collaborate to drive efficiency and effectiveness at our sites
  • Directly manage onsite leadership including onboarding, on the job training, goal setting, coaching and performance management
  • Cultivate & deepen relationships with our current clients & act as a trusted advisor Drive metrics and track progress for client goals focused on engagement and retention
  • Identify upsell/cross-sell opportunities for increasing revenue for lulafit and our clients
  • Lead key client meetings, including monthly operations reviews
  • Oversee operational processes and SOPs for assigned market
  • As required, partner with the Director of Operations on the development of annual budgeting and financial planning
  • Develop and lead team meetings on a weekly, monthly and/or quarterly basis
  • Analyze and improve financial performance concerning revenue, expenses, profits, and margins within regional sites
  • Work closely with site leads to ensure quality and consistency of site collateral and marketing
  • Support the Operations Team with other projects and tasks related to increasing client engagement and member experience
  • Be on location, as needed, to support onsite teams within assigned market

  • What We Expect of You
  • Team performance
  • Growth and development of team members
  • Employee engagement and retention
  • Client satisfaction
  • Financial performance

  • Benefits & Perks
    At lulafit, we invest in our employees' health and well-being. Our benefits reflect our commitment to help our team be the best versions of themselves both at work and at home. We are proud to offer all full-time employees:

    * Paid Medical Options & Life
    * Dental & Vision
    * 401k
    * Generous Parental Leave
    * Professional Development Reimbursement
    * Personalized Mental Health Support
    * Team Social Events
    * Virtual Wellness Platform Access
    * Branded Company Swag
    * Recognition & Rewards Program

    Why We’re Different
    At lulafit, we’re proud to have created a product and service our customers love. We are a team in every sense. We support one another as we work collaboratively towards a common goal of modernizing well-being to empower people in their everyday lives. From growth opportunities to professional development to unique benefits and perks, we want all our employees to realize their full potential. We value innovative and curious people who aren’t afraid to challenge the status quo. 

    We’re committed to fostering an inclusive, equitable workplace that promotes and values diversity. We welcome all employees and applicants, without regard to age, gender identity, race, ethnicity, sexual orientation, physical or mental ability, religion, or any other protected characteristic under law. More importantly, our work environment is one where everyone, from any background, is inspired and encouraged to do their best work.

    See more jobs at Lulafit