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is looking for a

Patient Access Representative - Bilingual Call Center

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Remote, U.S.

Location:  Remote (Nationwide)


Who We Are:
At Heal, we believe improving health outcomes starts by meeting patients where they're most comfortable: at home. That’s why we provide value-based, in-home primary care to seniors on Medicare and select Medicare Advantage plans. By connecting our compassionate, patient-focused clinical teams with proprietary, tech-enabled solutions, Heal​ is transform​ing​ the way seniors access healthcare.

Our award-winning doctor house call, telemedicine, and remote monitoring solutions serve patients across 8 states including Georgia, Illinois, Louisiana, New Jersey, New York, North Carolina, South Carolina, and Washington. Having served over 250,000 patients and raised over $200MM in investment capital from the likes of Fidelity, Humana, and other prominent financiers, we now have an eye towards rapidly scaling to a position of market leadership.  

At Heal, we believe in creating a culture that is efficient, engaging, and full of passion. We take pride in recognizing employees for their hard work and dedication and our CEO is never more than a phone call away. Come help us revolutionize the healthcare experience by putting patients first!

This is a permanent Full-Time remote/work from home position, for candidates in the EST/CST/MST/PST time zones.  Hours will range between 8 am - 8 pm, 7 days a week.  

The Patient Access Representative is a main point of contact for current patients at Heal and are responsible for providing excellent customer service to our patients. The Patient Access Representative is a critical component to our services as they confirm medical history, insurance eligibility, ensure that a patient’s information is correct, schedule appointments and respond to various requests or inquiries.


Required Skills/Abilities:


Hourly Rate/Benefits:

Get Heal (dba “Heal”) recognizes and values the key to success is the experiences and perspectives of people from all walks of life. Heal is proud to be an equal employment opportunity employer to all individual, regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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