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Onboarding Associate, Partnerships Development

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Irvine, CA


  • Evaluate content created by potential Twitch partners
  • Assess growth potential based on historical and real-time analytics
  • Identify and track trends both site-wide and within unique communities
  • Provide meaningful feedback and advice for growing channels
  • Proactively gather feedback on Twitch products
  • Present feedback to internal stakeholders
  • Own and improve the onboarding process for new partners
  • Maintain data and document repositories for outreach and finance
  • Manage the documentation of team workflows
  • Track, organize, and manage multiple workflows through using CRM systems and spreadsheets
  • Work with our Customer Support team to help resolve partner issues
  • Manage and strengthen relationships with existing partners and teams
  • Present feedback to internal stakeholders
  • Requirements
  • Exceptional verbal, written, and interpersonal skills
  • Ability to work effectively and accurately under pressure
  • Highly familiar with Microsoft Suite and Google Drive.(particularly Excel and Sheets)
  • Extremely detail-oriented, organized, flexible, and highly-motivated
  • Excellent collaboration skills and proven ability to work in a fast-paced environment
  • Capable of self-managing and spearheading new initiatives
  • Polished customer service skills
  • Passion for streaming, gaming, and esports
  • Bonus Points
  • Data analysis experience using Excel or similar tools
  • Experience with CRM software
  • Familiarity with Jira and Confluence
  • PR/Customer Service/Legal background
  • Account management experience for an esports or gaming organization
  • Familiarity with the Twitch platform as both a user and broadcaster
  • Willingness to travel to esports tournaments and gaming conventions (PAX, E3, etc.)
  • Bachelor’s degree from an accredited university
  • Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast & Lunch Served Daily
  • Free Snacks & Beverages
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