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Hinge Health is building the world’s most patient-centered Digital Musculoskeletal (MSK) Clinic™. It is now the leading Digital MSK Clinic, used by four in five employers and 90% of health plans with a digital MSK solution. Hinge Health reduces MSK pain, surgeries, and opioid use by pairing advanced wearable sensors and computer vision technology with a comprehensive clinical care team of physical therapists, physicians, and board-certified health coaches.
Hinge Health’s HingeConnect integrates with 750,000+ in-person providers and enables real-time interventions for elective MSK surgeries, driving proven medical claims reduction. Available to millions of members, Hinge Health is widely trusted by leading organizations, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.
To Learn more about our company & culture please visit:
Summary of the role:
Mission Driven: We’re looking for a mission-driven individual to join us in creating engaging and effective experiences to empower successful behavioral health change.
Systems Thinker: You see how all pieces fit and function together and understand how the details can have ripple effects.
Craft: Create innovative and creative design solutions that turn complex workflows into elegant, efficient user experiences
Ownership: You will be responsible for owning the patient journey for expert medical opinion from across all users (patients, nurses, MDs) from road mapping, to strategy, to, launching new product offering.
Mentorship: You will bring practice improvement, thought leadership, creative thinking, and mentorship for less experienced designers.
Description of an ideal candidate:
Craft: Ideal experiences would be in UX, UI, HCI, product design and/or service design for turning complex enterprise experience into elegant products that users want to use.
Scale: Proven experience creating and designing design systems at scale to improve PRDs and remits
User Empathy: We’re looking for an individual who always begins with and returns to the end user; is comfortable sketching, prototyping, and iterating quickly to share and validate; can see the "big picture" with a strong desire to continuously improve every detail of our user experience.
Business impact: Cares about moving the business metrics and has had proven ability to influence and impact KPIs.
Operational acumen: knows how to work with operations/clinical teams to influence solutions on and off the screen.
Leadership: strong facilitator and relationships builder with end users and stakeholders by listening to needs, inviting collaboration on planning and strategy development and communicating timely updatesWHAT YOU’LL ACCOMPLISHDesign CraftCreate innovative and creative design solutions that turn complexities into elegant, efficient user experiencesBe a steward of great product design by ensuring solutions set high visual and interaction design quality standards
StrategyContribute to product vision and strategy resulting in emotionally engaging and easy to use experiences.Lead the development and delivery of solutions that meet intended project goals and result in outcomes that positively impact key metrics
Leadership & MentorshipCollaborate with engineers, product managers and other designers to ensure designs drive desired UX, business, and technical outcomesMentor and grow less experienced designers while evangelizing best design practices and finds opportunities to elevate confidence in our work across the larger companyWHAT WE'RE LOOKING FOR7+ years of experienceA portfolio demonstrating: shipment of multiple products successfully; strong skills in applying interaction design patterns to solve complex workflows, as well as in visual design, information hierarchy, layout, composition, and typography.Expert understanding of visual systems and best practices, including layout, iconography, typography and have a curiosity and eye for pushing visual design in interfaces forwardExperience working on complex tools people use daily to get their work done (CRM, medical records, productivity tools, etc)Experience in leading product design from opportunity development, to concept, to shipmentStrong Facilitations skills leading groups through brainstorming and decision making processesProven ability to communicate deep design thinking at all levels of the organizationExperience designing for mobile apps or other interactive digital platforms.Strong prototyping experience at multiple levels of fidelity and helped elevate prototyping skills and utilization across your teams in the pastThe ability to design and document user flows and design components at a system levelAbility to lead small scale user research initiatives and translate insights into actionsBachelor's degree in Interaction Design, industrial design, Product Design, service design, Human-computer Interaction (HCI), or equivalent experience
Pursuant to State Fair Pay Act, below is a summary of compensation elements for this role at the company if based in the following locations:
Colorado & New York State annual salary: $132,600 - $165,750
New York City annual salary: $156,00 - $195,000
If you're interested - we'd love to hear from you. No recruiters, please.
Hinge Health is proud to be an Equal Employment Opportunity employer.
We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Hinge Health is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you feel you need assistance or an accommodation due to a disability, please let us know by reaching out to your Recruiter and we'll work with our accommodations team to evaluate your request.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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