About the right team member

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.​

About the role

You’re a leader who is driven by making an impact and building excellent user experiences. You care deeply about your team and are dedicated to their growth. You’re happy to get into the weeds, ideate and provide guidance, but you also make space for personal development and value autonomy.  

We’re looking for a passionate and experienced Group Product Manager to lead and execute the product strategy for our partner inventory and core services group. Your mission will be twofold: (1) to optimize the quality and quantity of inventory on ClassPass while helping our fitness and spa/salon partners grow their businesses and (2) to maximize ClassPass net revenue by building and maintaining accurate and auditable payment capabilities. 

You’ll oversee a portfolio of products ranging from partner tools to manage inventory and pricing, consumer subscription management, consumer payment collection and partner payment tools and tracking. As the driver of the inventory and core systems group, you’ll also guide product thinking related to foundational data models, integrations, payment systems and overall inventory quality, all while ensuring an exceptionally high quality bar for system maintenance. 

Your work will impact the wellbeing of partners and consumers on a global scale and help ClassPass fulfill its mission of making the world a more active place. At ClassPass we value people who are intellectually curious, who are pragmatic not dogmatic, and people who care about our product, their teammates, and their own personal growth. 

Skills & experience

• ​As an individual contributor, lead a cross-functional squad of engineers and designers to identify and execute the highest ROI product opportunities for our partners, consumers and business. 

• Support ideation, evaluation, definition, and prioritization of your team’s roadmaps.

• Support your team in launching and optimizing partner-facing features for managing and optimizing a business on ClassPass, as well as core consumer services related to subscriptions, plans and packaging models.  

• Manage a team of 1-2 product managers. Grow and manage the performance of the people on your team by providing thoughtful feedback and coaching. 

• Build alignment with key stakeholders from across the organization. Seek a range of perspectives and solicit honest feedback. 

• Be the voice of the partner and consumer. Lead user discovery via user research, design sprints, and other customer touchpoints. Synthesize quantitative and qualitative user data to inform key product decisions that address user needs. 

Who you are 

• ​You are a product leader with experience building impactful, well-loved consumer web and mobile applications, with a leaning toward defining, building and scaling core software services.

• You have proven experience balancing the player-coach duties, including growing and managing product managers. 

• You’re experienced with an agile discovery and development process and working collaboratively with full stack product teams. 

• You are technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting your own data. 

• You have a proven track record as strong communicator, influencer, and cross-functional partner.

• You have good product intuition based on experience but reinforce this through a deep understanding of user feedback and analytical data. 

• You have at least 3 years of experience in product management. 

About the ClassPass Product Culture

At ClassPass, we’re a product driven organization that always puts our customers and partners first. The Product Management team collaborates with engineers, designers, and business stakeholders to guide new product ideas from conception to launch. As a team, we are committed to conducting user research, leveraging data to make decisions, and defining strategic roadmaps to help ClassPass fulfill its mission of making the world a more active place. We’re looking for entrepreneurial, mission-driven Product Managers to join our Product team and innovate. 

 

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $162,100 to $202,600. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

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