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is looking for a

Director, BPO Operations

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About Medallion:

Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over two years, we’ve launched our platform, built an all-star team, powered hundreds of great companies, and served thousands of healthcare providers across the industry. To date, Medallion has saved over 250,000 administrative hours for our customers!

Founded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.

About the Role:

As Medallion continues to grow, we’re looking for a passionate team member to lead our BPO operations and effectively manage the day-to-day operation of and relationships with multiple sites/vendors in a provider health-related environment (payer enrollment, licensing, credentialing, etc.)  

We’re looking for someone who has the ability to act tactically as well as strategically, possesses extensive work experience related to task-based efficiency/quality metrics (KPI’s), and a demonstrated ability to drive results across a variety of workstreams. Relatedly, we need someone who is extremely comfortable conducting ongoing performance analysis and is able to identify and articulate meaningful opportunities with both internal and external stakeholders, as well as ultimately define and implement subsequent action plans.


Skills and Requirements:



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