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Hazel Health

is looking for a

Customer Support Teammate (10am-7pm) *Spanish Fluency

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Irving, TX

Hazel Health, the national leader in school-based telehealth, was founded in 2015 to address systemic inequities in healthcare access, and ensure all children can get the quality care they need and deserve. We leverage digital health technology to provide on-demand physical and mental health care services to over 2 million students in school districts across the country.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Customer Support Teammate 

Location: Irving, Texas

About this role:

We are looking for a dynamic, empathetic, and action-oriented individual to join our Hazel Support team. 

This position is Monday-Friday from 10:00am - 7:00pm  working out of our office location in Irving, TX.

As a Support Team Member, your primary responsibility will be ensuring our students get the best care possible by providing support to our schools, families and internal teammates. You will directly interact with school personnel, community members, and prospective district partners.

What You’ll Do: 

Your Background:

Minimum Requirements:

Hazel’s Core Values:

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status.

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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