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Customer Relationship Marketing (CRM) Strategy Co-op - April to Sept 2023

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Pennsylvania - Conshohocken

Company Overview
Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.
As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support.  We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.   

Overview Looking for an exciting opportunity to work on a growing team with the world’s largest merchandiser of official sports gear, collectibles and memorabilia, and more? Look no further! Fanatics is hiring a CRM Co-op who will immediately learn from an experienced and encouraging team of email marketing pros. As an integral contributor to the promotion of Fanatics’ officially licensed products, you will support all aspects of email marketing including campaign planning, creative design, copywriting, reporting and analysis, proofing, and project management. This one-of-a-kind co-op offers all the amazing perks available to full-time employees. Primarily working remotely, the co-op can expect weekly free lunches, a snack bar, onsite gym access, free merch, friendly colleagues, and more when occasionally working in the Conshohocken office. The ideal CRM Co-op is just as comfortable collaborating with multiple teams as they are proactively contributing to self-guided activities. You should be able to handle steady, ongoing work streams while balancing short-term projects. In this role, you will learn the ins and outs of the businesses you are responsible for and how to effectively increase your responsibilities over time to better support those businesses. Grow your own personal brand and become even more marketable to employers while enjoying a fun work environment based on the intersection of sport and fashion. Fanatics has quite the story to tell, and we’re only just getting started. Why not join us in telling it?

Position Description:
  • Support CRM Strategy Leads to plan, manage, and execute the day-to-day email campaign development process from story ideation to campaign execution for relevant site portfolio 
  • Assist in data collection and analysis of weekly, monthly, and ad-hoc reports on email marketing effectiveness and customer performance that is shared to internal and external communities 
  • Coordinate with Business Management teams for campaign planning--from managing email creative projects to gathering content and assets for marketing campaigns 
  • Work closely with CRM Operations team for campaign development, proofing, and deployment of daily marketing campaigns and hot markets 
  • Participate in email proofing and approvals process; demonstrate high level of attention to detail; identify errors and support flawless execution while maintaining SLA (Service Level Agreement) timelines and branding guidelines 
  • Take part in the development of testing initiatives, scoping, and collection of test results 
  • Other duties as assigned by supervisor 

  • Minimum Requirements:
  • Strong analytical and problem-solving skills 
  • High level of attention to detail 
  • Proficiency in Microsoft-based programs (Excel and PowerPoint) 
  • Strong organization skills, able to manage multiple work streams simultaneously 
  • Strong interpersonal skills; excellent written, verbal, and listening communication abilities 
  • Strong team collaboration skills 
  • Must be motivated, detailed-oriented with a willingness to learn 
  • Ability to work in a dynamic and fast-paced environment

  • Salary Range: $16.50-$17.50/hr (Depending on Education/Training and Experience)

  • Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

    Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

    Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

    NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA

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