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is looking for a
Base Salary: $81,800.00 to $106,400.00
This range represents the low and high end of the anticipated base salary range for this NY - based position.
The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and if the location of the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
ABOUT THE ROLE
Peloton’s IT organization is seeking an experienced Business Systems Analyst to play a key role in supporting the Member Services teams as we continue to grow. You will gather information across the organization and ensure follow ups and updates are accurate and documented. You should feel comfortable analyzing, diagnosing and influencing IT process problems, while developing business requirements for strategic projects and new solutions.
The Business Analyst, Member Services Technology will be accountable for IT’s core services, including member support, chat and phone systems, integration strategy and the international expansion of our systems into new markets. This role reports to the Sr Manager, Member Services Technology, who manages the core service offerings for the team.
This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual with operational and project management experience – someone who is self-motivated, detailed oriented, collaborative, and has strong customer relationship management skills.
YOUR DAILY IMPACT AT PELOTON
YOU BRING TO PELOTON
Education or Certifications
Peloton is the leading interactive fitness platform globally, with a passionate community of nearly 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors..
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: firstname.lastname@example.org
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