Found

is looking for a

Analyst, Operations

Prepare for this Found job interview

Remote

Found is a modern weight care platform and community focused on integrated support. According to a recent CDC study, nearly 50% of Americans want to lose weight, and on average, Americans have gained 30 lbs during the pandemic. But the existing weight loss industry focuses on shame - if you don’t have the willpower to eat less and workout more, you aren’t trying hard enough.

Modern science shows us that weight care is complex - food and movement are important, but so are hormones, genetics, sleep, stress, mental health, and daily habits. Found's unique approach incorporates resources and tools for behavior changes, a digital app with guided programming, an online community, and if indicated, medical and prescription solutions.

Research shows that addressing weight health reduces the long-term risk of diabetes, heart disease, and some forms of cancer. We believe in giving our community tools that will help them add years to their lives and reach their goals. We believe it’s not just what you’ve lost, it’s what you’ve Found. Found has raised more than $130mm from leading investors, including Atomic, GV, WestCap, IVP, TCG, Define Ventures and more.

The Opportunity

As an analyst on the team, you will be responsible for building KPIs and dashboards and analyzing data to drive better outcomes for our operations teams. Dig into the intricate landscape of clinical, pharmacy and coaching operations to build a more efficient member experience across their journey in weight care.

To be successful in this role, you:

Are willing to work with new, gnarly, and ambiguous data sets to create structured data and analyses
Have a successful track record of building high-value dashboards, doing critical analyses, and making clear and thoughtful recommendations
Are comfortable in a dynamic and fast-paced environment

What You’ll Do

Implement measurement & dashboarding best practices by

Building dashboards that track key metrics on an ongoing basis to communicate out to product, marketing, and exec teams
Implement, manage, and reconcile internal metrics (OKRs) to measure progress and make data informed decisions
Drive the data and analytics lifecycle for dashboards and insights from concept to delivery with our data engineering team

Partner with business operations to improve the efficiency of our systems and processes that drive the member experience

For example, looking for data clues to reduce the time it takes for a member to receive medication

What You Have

Bachelor’s or Master’s degree in science, computer science, statistics, economics, mathematics, or similar quantitative discipline
Critical problem solving & collaboration skills to partner with stakeholders
Strong verbal and presentation communication skills
Proficient SQL & data wrangling, you have 2+ years of experience in similar data analytics

Bonus Points

Experience working with B2C marketplace
Experience building an analytics discipline in a startup environment

And here is what’s in it for you:

An exceptional team to learn from: our hiring bar is high and your colleagues are talented, motivated, self-starters
Access to a unique and differentiated data set in the weight care industry
Change the way the world looks at weight care

Perks

Competitive compensation
Medical, dental, vision, and life insurance
PTO, company-paid holidays, parental leave
401K, wellness and wifi perks
Flexible, remote-first work culture

Please review our CCPA policies.

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Analyst, Operations

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