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Community Manager

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Washington, United States

DC is our first city launch, so we're hiring a team to set the tone for a nation-wide expansion. The Community Manager position is an opportunity to get in on the ground floor of a company with endless potential for growth. We are looking for a high energy communicator who our customers love dealing with. This is the clean electric vehicle movement we have all been waiting for, just reimagined. On-demand, shared, ubiquitous, and best of all: free from traffic and parking. Responsibilities: Build relationships with our customers through support, outreach, and events Handle our daily customer support inquiries via phone and email Keep our fleet operations team up to date on any customer-reported issues with the scooters Report to local and national management about types of issues, frequency, and resolutions Establish partnerships with local businesses who want the presence of our scooters nearby Plan events that will grow our customer base Attend community meetings where people are interested in learning more about our system Requirements: High energy & enthusiasm for helping people Superb oral and written communication skills Bachelor's Degree Strong interest in consumer app technologies, brand building, corporate reputation management, mobility, and sustainability are a big plus What we're offering: Competitive salary Generous benefits package - including health, dental, and vision insurance Opportunity to start part time to experience the role and responsbilities We are seeking to fill this position with the absolute best candidate in the near term, and we encourage everyone to apply as soon possible. We promise to thoroughly review every application, so please take the time to let us know why you are especially suited for this role.

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